When we started working with this organization in 2015, their infrastructure was in a state of disarray. They had been purchasing whatever cheapest equipment they could find which would keep the organization operational, even if it was not the correct long term solution. This worked for them as they grew over the years, but they started getting pressure from their upstream contractors to be more secure and ensure that their organization would be able to deliver their specialized products.
At the time, they needed to be compliant with NIST 800-171, the then standard from the Department of Defense for cyber security, and were at risk of losing their DoD contracts if they did not comply. As these contracts were such a large part of their revenue, it was critical to protect these to avoid being put out of business.
Their computer infrastructure consists of consumer grade switches and wireless, no firewall, dated backup technology, and no identity access controls as everyone could see every file on their network. In addition as there was no controls on the network, they had rampant shadow IT, employees implementing technology into the network which was not approved, which led to rogue wireless networks and employees using the business internet service for personal needs such as movie streaming and personal social media. All of this was a problem for NIST 800-171, but became an increased problem as the DoD released their new standard, the Cybersecurity Maturity Model Certification (CMMC) in 2020. This coupled with the challenges of remote working in 2020 when the COVID pandemic sent non-essential employees home was a clear sign that they needed to step up their IT and cyber security game to remain a viable entity which produced products for the federal government.