Kyber Security is seeking enthusiastic and motivated individuals to deliver projects and provide engineering support to our client community. Located in Fairfield, CT. This position is for a technology engineer to design, install and support the networks, applications, and users for our managed clients. An ideal candidate will have real world experience delivering network projects to businesses. The ability to both solve complex issues and implement solutions based on a business’s needs are critical. This is an opportunity for a rewarding career in the rapidly growing information technology industry.
Responsibilities:
Responsibilities in this position include, but are not limited to:
- Scope, present and deliver successful client facing network projects
- Mentor more junior engineers in advanced networking concepts
- Provide escalated support to our internal engineers for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests
- Record and document work completed and in-progress
- Travel to and from clients work sites with personal vehicle
- After hours Escalation support rotation
- Other duties as assigned
Qualifications and Skills:
The successful candidate will possess the following qualifications and skills:
- Experience working in a consulting and preferably managed services environment
- Designs and supports somewhat complex networks using current technologies
– Managed switching
– Advanced firewall and security requirements specifically with SonicWALL
– Windows Server 2008-2019 installation, administration and troubleshooting
– Microsoft Active Directory (Trusts, Group Policy, Login Scripts, etc…)
– Enterprise NAS/DAS/SAN Installation/Configuration/Troubleshooting
– Cisco\HP layer 3 routing and VLAN segmentation
– Exchange\Office 365 installations, administration, migrations and troubleshooting
Desired Technologies
- Windows Server up through 2019
- SonicWALL Firewalls
- Layer 3 Switching
- Barracuda Essesntials
- Ruckus Wireless
- VMware installation, administration and troubleshooting
- Citrix, Netscaler, Xenapp, and XenDestop
- Mac OS X
- Dell and HP servers/desktops/laptops
- Data backups and recovery solutions- Datto preferred
Personal Traits
- Takes ownership and responsibility for all technology related issues within his/her purview
- Employs skills and desire to mentor other engineers to help the team develop
- Excellent interpersonal and customer service skills
- Adept at communicating technology issues to customers at a business level they can understand
- Maintains confidence of sales team in performing pre-sales consultations
- Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work
- Highly organized with strong ability to prioritize work and work autonomously
- Excellent verbal and written communication skills
- Great attention to detail and presentation
- Results driven, highly efficient, energetic and highly motivated
- Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity and initiative
- Ability to help & build strong relationships with clients and co-workers
- Always looking for ways to improve our solutions
Experience
- Experienced in all and certified in some of the technologies witin their purview
- Has held other Senior Engineer positions for at least 3 years
- Has at least 8 years of experience supporting and implementing networks of all sizes
- Bachelor’s degree in Information Technology or related field experience
Kyber Security has been delivering full service technology solutions to businesses in the Northeastern US since 1985. We are laser focused on delivering enterprise grade cyber security solutions to the small to the medium sized business market “from a hacker’s point of view”. We have developed security solutions for SMBs which will protect their people, processes, infrastructure and organizational data from the multitude of cyber threats in the market. We are well positioned for significant growth in the coming years, and currently have an opening for a talented Senior Systems Engineer.