Whether or not your Managed Service Provider (MSP) fully secures your company depends on the specific services they offer and the agreements you have in place with them. Here are some factors to consider:

  1. Scope of Services: MSPs typically offer a range of services, including network monitoring, threat monitoring, endpoint security, DNS filtering, email threat monitoring, data backup and recovery, and help desk support. Review the services outlined in your contract with the MSP to understand what security measures they provide.
  2. Security Expertise: Some MSPs specialize in providing comprehensive cybersecurity services, while others may focus more on general IT support. Determine whether your MSP has the necessary expertise and resources to effectively secure your company’s IT infrastructure.
  3. Compliance and Regulations: Depending on your industry and location, you may be subject to specific regulatory requirements such as HIPAA, CMMC, PCI, SOX etc. regarding data security and privacy. Ensure that your MSP helps you comply with these regulations and implement appropriate security measures.
  4. Continuous Monitoring and Updates: Effective cybersecurity requires continuous monitoring of your IT systems for threats and vulnerabilities, as well as timely updates and patches to address security issues. Confirm that your MSP provides ongoing monitoring and updates as part of their services.
  5. User Training and Awareness: Human error is a common cause of security breaches, so it’s essential to educate your employees about cybersecurity best practices. Check if your MSP offers security training and awareness programs for your staff.
  6. Incident Response: Despite best efforts, security incidents can still occur. Ensure that your MSP has a well-defined incident response plan in place to detect, contain, and mitigate security breaches effectively.
  7. Regular Assessments and Audits: Periodic security assessments and audits help identify vulnerabilities and areas for improvement in your cybersecurity posture. Discuss with your MSP how often they conduct security assessments and how they address any identified issues.

It’s important to have open communication with your MSP to ensure that your company’s security needs are met effectively. Regularly review your agreement with the MSP and discuss any concerns or changes in your security requirements. Additionally, consider engaging with third-party cybersecurity experts for independent assessments and recommendations.